Shipping times will vary depending on shipment location. We use both UPS ground shipment and US Priority mail. US Mail should be chosen for international and P.O. Most orders are shipped the same or next day via UPS, or USPS. Call for approval! We do not refund shipping charges on rejected deliveries, and Shipping charges will be doubled as we have had to pay for shipping both ways. These type of returns may incur a restocking fee in all cases. *Rejected Delivery or Return of Unwanted Product requires TVTimeDirect approval. *Products that exceed the TVTimeDirect 30 day return but have an extended Manufacturer’s Warranty should be returned directly to the manufacturer according to their instructions. Any returns that do not fall within our return policy are non-refundable and you will not receive credit. TV Time Direct reserves the right to refuse any return that does not have an RMA # (your order number) on the box, in any case there will be an additional $5.00 charge if there is no RMA#.ģ. If return is for a refund, the shipping and handling will not be refunded only the cost of the item. We will ship you a replacement at our expense (applicable within the continental USA only). You may send the product back to us at your expense. Defective merchandise will be replaced with another like product upon return and receipt by TV Time Direct of the defective item.ġ. TV Time Direct guarantees against manufacturer’s defects for 30 days from date of delivery. We cannot accept returns on certain items such as products used on the mouth, or other parts of the body. Please use your order number and last name in the subject line of your message. If you are not completely satisfied with your purchase from TV Time Direct, please contact customer service at. What if I am not satisfied with my purchase?
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